Job Description

Job Description

About the Company:

Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers’ networks, preventing fraud and increasing transparency. Serving and protecting our customers is our top priority, and we are proud that our best marketing is our customer referrals and testimonials.

Role Description:

Freight brokers put an incredible amount of trust in Highway — and that trust will be extended to you. This role will report directly to the Director of Product Management and is for someone who works with heart, hustle, and a sense of urgency. The Product Manager for the Identity suite of products will drive the development of solutions that enhance the integrity, trust, and compliance of the Highway network. This person will own a critical part of our ecosystem — ensuring that every carrier, driver, and company using Highway is who they say they are, properly insured, and operating within regulatory and risk standards. You’ll thrive here if you’re comfortable operating in the unknown, navigating ambiguity, and turning complex, undefined problems into clear, actionable product outcomes.

Your role:

● Lead product strategy and execution for Identity, Fraud Prevention, and Compliance

initiatives.

● Partner closely with engineering, design, operations, and risk teams to ship high-impact

features that detect fraud, strengthen carrier onboarding, and automate compliance

monitoring.

● Develop and maintain a clear product roadmap balancing security, usability, and

operational efficiency.

● Translate complex regulatory and insurance data into intuitive user experiences that

build trust across brokers, carriers, and internal teams.

● Collaborate with partners to optimize integrations and expand Highway’s risk and

compliance capabilities.

● Analyze data and metrics to identify emerging fraud patterns and continuously improve

system defenses.

Qualifications:

● 2–3 years of product management experience (preferably in identity, risk, compliance, or

data-driven products).

● Strong technical understanding and aptitude — comfortable working with APIs, data

structures, and backend systems.

● Proficiency in SQL for data exploration and analysis; experience with Python or other

scripting languages is a plus.

● Demonstrated ability to operate independently in ambiguous environments, creating

clarity and driving progress with limited direction.

● Exceptional interpersonal skills and high emotional intelligence — able to collaborate

effectively across disciplines and build trust in high-stakes situations.

● Strong ability to lead through influence, debate, and storytelling, aligning stakeholders

around complex ideas and trade-offs.

● A love for a fast-paced, high-intensity work environment where urgency and impact

matter.

● Eagerness to get in the weeds and sweat the details while maintaining a strategic,

outcomes-oriented mindset.

● Experience working within an agile software development lifecycle.

● Some background in the logistics industry and familiarity with logistics software systems

is a plus, but not required.

● Bachelor’s degree in Information Systems, Business, Computer Science, or a related

field (or equivalent practical experience).

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