Job Description

Administrative Assistant Intermediate Healthcare

We are seeking a highly motivated and adaptable Administrative Assistant Intermediate to provide high quality administrative support for the Central Staffing Resource (CSR) department. Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Excellent medical, dental and vision coverage effective on your very first day + 2:1 Match on retirement savings.

CSR Main Office Administrative Duties:

• Support the Leadership team in the Central Staffing Resource Department, ensuring smooth 24/7 operations.
• Utilize strong computer skills and software expertise to handle various job aspects.
• Demonstrate mastery of staffing processes, streamlining procedures for efficiency.
• Collaborate with project teams, maintaining staffing reports and contributing to workgroups.
• Create and manage computer reports and spreadsheets, aiding decision-making.
• Skillfully manage our multi-line phone system, enhancing communication flow.
• Proactively spot trends, voice concerns, and suggest improvements to standards.
• Participate in Quality Improvement initiatives, engaging in audits and self-monitoring.
• Showcase excellent customer relations when working with managers and staff.
• Execute project assignments from your manager with dedication.

Required Qualifications:

• High School diploma or equivalent and more than 3 years of experience.
• Three to five years performing responsible office duties or an equivalent combination of education and experience.
• Ability to manage timekeeping data from multiple sources.
• Proficient with Microsoft Office Suite and spreadsheets.
• Ability to work independently and cooperatively.
• Demonstrate ability to prioritize and complete tasks in a timely manner.
• Able to utilize tracking and follow up skills to monitor and coordinate a large volume of work.
• Demonstrate attention to details.
• Able to work under pressure when a high degree of accuracy is required.
• Demonstrate excellent verbal/written communication skills.
• High level of organization and time management skills.
• Must be able to work every other weekend and work some holidays.
• Excellent attendance and professionalism.

Desired Qualifications:

• Two years or more of college education.
• Critical thinking skills and decision making experience.
• Experience working in the clerical and nursing scheduling books in the CSR Central Staffing Office.
• Knowledge of University and CSR Department procedures.
• Good knowledge base of Nursing Contracts.
• Experience with OneStaff computer scheduling system.

This is a night shift position. Shifts are 11:00pm to 7:00am or 7pm-7am. Alternating weekends, some holidays.

This position is in the Central Staffing Resource (CSR) department and is on-site only.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

The University of Michigan is an equal employment opportunity employer.

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