Job Description

A career at Loftware is more than just a job – it’s an opportunity to help shape the supply chain of the future. Role description The Product Learning Experience Designer develops impactful learning content that helps users realize the value of our product based on their role, goals, and use case. They create scalable learning experiences across mediums (videos, interactive content, tutorials, and e-learning guides) by partnering closely with cross-functional teams and aligning to audience-specific learning strategies. Key Responsibilities Design and develop learning experiences that support user adoption and success (e.g., onboarding, feature rollouts, value realization). Collaborate with writers, PMs, UX, and SMEs to gather insights and transform product knowledge into engaging content. Build interactive, multimedia content using modern tools and platforms (e.g., LMS, video editors, screen capture tools). Advocate for innovative, audience-specific approaches that go beyond traditional instructional design.Help evolve our strategy by championing value-based learning outcomes across customer and internal audiences. Participate in testing, feedback cycles, and iteration to ensure relevance and effectiveness. Experience 4-8+ years of customer education/instructional design experience. Proven ability to design modular, audience-specific learning experience aligned with business and product outcomes Skilled in translating complex product features into engaging and actionable learning formats (eLearning, interactive videos, in-app guidance, etc.). Comfortable using data and learner feedback to iterate on course design and improve outcomes. Experience working with LMS or LXP platforms. Demonstrated ability to lead projects independently while coordinating with SMEs and cross-functional stakeholders. Why join us? Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities. Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table. We use the power of the global team. We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development. We win with inclusion At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. About us We make the Supply Chain work At Loftware, our end-to-end cloud-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain and our solutions are used to print over 51 billion labels every year. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more. More about us: #Makeyourmark with Loftware and apply today! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Loftware

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