Job Description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Reporting Analyst I, you will be responsible for crafting new, modifying existing, and performing ad-hoc reporting in support of business processes and data-driven decision making. Develops an understanding of the business/customer and builds positive relationships with partners. Delivers value through data analysis and reporting and adapts to changing business needs.

This position can work remotely in the continental U.S. with occasional business travel.

What you'll do:

• Facilitates business projects of sophisticated size and transparency ensuring partners foster decision making data needs.
• Develops business solutions, including data, reporting, business intelligence or analytics.
• Demonstrates an understanding of multiple data structures and sources to perform complex data manipulation using sophisticated data extraction and analytical tools and techniques.
• Recognizes the connection between the business operations and analytics to influence business strategies and solutions.
• Supports development of innovative reporting and requirement gathering approaches to address business problems and solutions.
• Ensures that operational reports are complete and deliver accurate data to enable business functions to carry on day to day operations.
• Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years of experience in data analysis/extraction, statistics, data management, analytics and/or data reporting.
• Expert knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.
• Proficient knowledge of data reporting/analysis tools and techniques.
• Proficient troubleshooting skills.
• Understanding of compliance, risk management, and data security frameworks.

What sets you apart:

• US military experience through military service or a military spouse/domestic partner
• Intermediate / Advanced skills with Microsoft Excel, Tableau, SAS, SQL, SharePoint.
• Contact Center Analytics

Compensation range: The salary range for this position is: $85,040 - $153,080 .

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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