Jaguar Land Rover Cape Fear Service Advisor Job at AUDI JLR LOTUS BMW MOTO, Wilmington, NC

OSs1YzN1cGdWU1podTNRMk1Dd1p0eWVRQXc9PQ==
  • AUDI JLR LOTUS BMW MOTO
  • Wilmington, NC

Job Description

Job Description

Job Description

SERVICE ADVISOR

As a Service Advisor, you’ll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability.

Benefits

  • Health, dental, vision insurance
  • 401k match
  • Paid time off 
  • Growth opportunities
  • Paid holidays
  • Close to the beach
  • Competitive pay 
  • Employee discount program 

Responsibilities

  • Making appointments, processing repair orders, quotes and invoices

  • Providing customer support via phone and face-to-face at the dealership

  • Qualifying customer problems and logging them for technicians to review

  • Ensuring customer approval for all remedial work to be carried out

  • Promoting our range of vehicle parts and accessories

  • Internal coordination of service work to adhere to commitments made to customers

  • Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle

Qualifications

  • Prior experience as a service advisor or service writer required

  • Candidates MUST possess above-average phone and communication skills

  • Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients on products and services

  • Excellent follow-up and follow-through skills to ensure client satisfaction

  • Must have the ability to communicate technical information in non-technical terms to clients

  • Ability to evolve and adapt to changing business needs

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Local area,

Similar Jobs

Gainor Staffing

Concierge Assistant Job at Gainor Staffing

 ...A top global law firm is seeking a Concierge Assistant to join its Concierge and Conference Center team. This is an excellent opportunity for a hospitality professional interested in making a move to a top-tier corporate/legal environment! Who You Are You have... 

Pharmacy Careers

MTM Pharmacist Job at Pharmacy Careers

 ...MTM Pharmacist Redefine patient engagement through personalized, remote MTM services. Key Responsibilities: Conduct telephonic...  ...with patients virtually. Why Join Us? Flexible hours (part-time & full-time) Work-from-home opportunity Clinical autonomy... 

CADY

Photographer Job at CADY

 ...Instagram-worthy studio environmentTeam member recognition and rewards programsEmployee assistance programs to support your health and well-beingJob SummaryCADY Photographers are hired as part-time, seasonal team members. Photographers are cross trained for a variety... 

Blackhornvc

People Operations Partner (Redwood City) Job at Blackhornvc

 ...About Dexterity At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work... 

TJM Express, Inc.

FedEx Delivery Driver Job at TJM Express, Inc.

 ...FedEx Delivery Driver East Columbus, OH TJM Express is looking for a reliable, self-starter local FedEx Delivery Driver with minimal driving experience! We are looking for responsible, safe drivers to run daily routes who are self-motivated, and career minded....