Join to apply for the Hotel Front Desk role at Homecourt Hospitality Management We are looking for a motivated and customer-service oriented Front Desk Agent to join our organization. As part of the Front Desk team, you will be the first point of contact for our guests and responsible for providing exceptional customer service, registering and checking guests in, answering phones, providing information and taking reservations. You will also collect payments, issue room keys, and keep the front desk area organized and presentable. Job Responsibilities Greet visitors and provide superior customer service Answer incoming calls and take messages Maintain a neat and organized front desk area Schedule appointments for customers Collect payments from customers Issue visitor passes and maintain visitor log Update customer information in the system Assist in answering customers’ inquiries Provide general administrative and clerical support Monitor office supplies and order new items Ensure compliance with all applicable regulations and laws Assist with other duties as assigned Requirements Provide excellent customer service to all guests Greet guests in a friendly and professional manner Register guests and assign rooms Answer inquiries regarding hotel services and registration procedures Handle cash, credit, or debit card transactions with accuracy Sort, organize, and distribute mail, messages, and packages Answer incoming calls and direct them to the appropriate departments Keep records of room availability, rates, and occupied rooms Maintain cleanliness of the lobby area and front desk Balance daily transactions and complete daily reports Ensure accuracy of guest bills and provide customer service during check‑out Perform other duties as assigned Open availability including weekend and holiday day shifts and night shifts (no overnights) Seniority Level Entry level Employment Type Full‑time Job Function Administrative Industries Hospitality Referrals increase your chances of interviewing at Homecourt Hospitality Management by 2x Get notified about new Front Desk Staff jobs in Charleston, SC . #J-18808-Ljbffr Homecourt Hospitality Management
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