Job Description

General Manager (Amphitheater) - Contractor (Project Management) Job Summary The Amphitheater General Manager is responsible for the overall leadership, management, and operation of the amphitheater. This position oversees event execution, venue operations, financial performance, staff management, vendor relations, customer experience, and safety compliance. The General Manager ensures that all concerts, festivals, community events, and private rentals are delivered at the highest level of quality, professionalism, and fiscal responsibility. Class Characteristics This is a Contracted Position. Major Duties Venue Operations & Event Management Oversee all Amphitheater event operations, including production, crowd management, hospitality, vendor services, concessions, and client relations. Serve as the primary liaison for touring managers, booking agents, promoters, artists, and production crews. Develop and enforce venue policies, SOPs, and operational standards. Review and approve event run sheets, technical riders, hospitality riders, and production requirements. Coordinate with City departments (Police, Fire, EMS, Public Works, Communications) for event safety, logistics, and traffic plans. Staff & Vendor Oversight Hire, schedule, supervise, and evaluate amphitheater staff, including ushers, stage crew, security, operations, and custodial support. Oversee vendor contracts for concessions, merchandise, production, and maintenance. Ensure vendor compliance with agreements, including commission structures and reporting requirements. Financial & Administrative Management Manage amphitheater budget, including forecasting, revenue projections, and expense tracking. Submit POs, invoices, settlements, and financial reconciliations. Maximize revenue through ticketing strategies, sponsorships, rentals, and vendor agreements. Provide regular financial and attendance reports to the City Manager/Council and Events & Conference Center Director. Customer Experience & Community Engagement Ensure a positive, safe, and memorable guest experience. Oversee customer service protocols, ADA guest services, and complaint resolution. Support the City's mission by incorporating community programs and accessible entertainment. Facilities & Safety Ensure all equipment, systems, trailers, dressing rooms, and backstage areas are maintained and show ready. Develop and enforce safety plans, emergency procedures, ADA compliance, and risk management policies. #J-18808-Ljbffr City of Lincoln

Job Tags

Similar Jobs