Job Description

Financial Coach

Boston, MA | Full-time

About Compass

Compass is an innovative, mission-driven organization that supports families with low incomes to save for their future and access greater economic opportunity. We believe in our clients and in their ability to achieve their goals and dreams. We operate high-quality financial coaching and savings programs and pursue opportunities to shape the national approach to poverty through practice and policy change. Compass is also an emerging leader in a national effort to leverage housing assistance as a platform for economic mobility. We are looking for people who want to be part of taking our programs and our impact to the next level.

Our mission is to partner with families with low incomes to build assets as a pathway out of poverty. We focus on reaching families led by Black and/or Latina women.

To achieve our mission, we operate client-centered savings and financial coaching programs, deliver training and technical assistance to other practitioners, and shape policy solutions that dismantle barriers to asset building.

For more information, please visit our website, , or click here to learn more about our strategic plan.

About The Family Self-Sufficiency (FSS) Program

Congress created the FSS program in 1990 as an employment and savings program for families in federally subsidized housing. The program combines a powerful savings incentive with service delivery to support residents in reaching their goals. It is the nation’s largest asset-building program for families with low incomes.

Since 2010, Compass has partnered with public housing agencies and other affordable housing providers to operate an asset-building model for the FSS program — the first nonprofit organization in the country to do so.

About the Job

We are looking for mission-driven, results-oriented, and collaborative individuals to join our growing team of Financial Coaches. Financial Coaches deliver one-on-one financial coaching and guidance to Compass clients. Coaches support families to set and reach financial goals including budgeting, increasing income, building credit, buying a home, starting a business, pursuing postsecondary education, and saving for children’s education.

All Compass staff embody the following core competencies:

Ownership: Steps up and follows through to consistently deliver high-quality work.

Diversity, Equity, and Inclusion: Champions the value of diversity and the creation of inclusive spaces.

Growth Mindset: Embraces challenges and setbacks as the fuel for learning and development.

Teamwork: Contributes actively and collaboratively with colleagues to achieve shared goals.

Primary Responsibilities

• Provide ongoing, customized one-on-one financial coaching and guidance to Compass clients across five core areas: income growth, credit, debt, savings, and long-term asset building.
• Work with clients to set goals and to establish shorter-term action steps to help reach those larger goals. Be a partner, a champion, and a support to clients throughout their journey in the program.
• Provide referrals for resources and services to help clients reach their goals.
• Record client information and progress data precisely, accurately, and on time, with a rigorous dedication to confidentiality and data security protocols.
• Maintain knowledge about basic elements of the organization’s core FSS program.

Qualifications and Skills

Required

• Commitment to Compass’ mission and values with a passion for working with families with low incomes
• Interest in learning about personal finance and consumer issues, particularly those relating to families with low income. A prior background in personal finance is not required. Training and opportunity for certification will be provided.
• Cultural humility. Openness to and respect for others’ cultures, identities, and lived experiences.
• Strong interpersonal skills. Demonstrated ability to establish and build strong, trusting partnerships with clients.
• Excellent organizational skills. Detail-oriented with the ability to complete work accurately and efficiently.
• Excellent written and verbal communication skills, including ability to explain complex information in plain language.
• Ability to accommodate a flexible schedule to work at least one evening per week and up to one Saturday a month to accommodate client appointments, orientations, and outreach events.

Preferred

• Prior experience working with low-income families and communities
• Prior experience providing coaching, counseling, or mentoring
• Professional experience, education, or certification in personal finance
• Experience with CRM/Client database management
• Bachelor’s Degree or comparable education and work experience
• Proficiency or fluency in Spanish, Cantonese, Haitian-Creole or Amharic

This job description is not intended to provide a comprehensive listing of all duties or responsibilities. Job duties and responsibilities may change at any time based on coaching methods and program partners.

Benefits

The salary range for this role is $52,000-$59,750, commensurate with experience. We’ll promote your professional growth and development by providing access to a competitive salary and benefits package and additional employee benefits that include but are not limited to:

Healthcare: medical, dental, vision: Compass covers up to 80% of employee premiums and 80% for dependents. There is no waiting period to enroll in health insurance.

Retirement plan 401(k) & 3% match

Parental Leave: Employees who have been employed for at least three (3) months are eligible to take up to 12 weeks of unpaid leave. *Employee must be with the organization for six (6) months to receive up to six (6) weeks of full pay from the organization.

Life insurance & disability Insurance

Paid time off: Employees receive up to 21 vacation days, 10 sick days, 3 personal days, and 8 holidays per calendar year, plus the final week of the calendar year off as an organizational wide holiday. All employees enjoy a two-hour early closure starting the Friday after Memorial Day through the week of Labor Day.

Flexible Spending Account (FSA)

Dependent Care Flexible Spending Account

Professional development & certification

Pre-tax commuter benefits

Employee Assistance Program (EAP)

Office closed the final week of calendar year

Equipment: $200 one-time stipend for work from home expenses

Internet Reimbursement: Up to $40 per month for personal internet expenses

Additional Information

This is a primarily remote position based in Boston with some travel to mandatory in-person meetings, staff gatherings and as needed to fulfill job responsibilities such as in-person coaching appointments.

Equal Opportunity Statement

Compass Working Capital is an Equal Opportunity Employer. We consider applications for all positions, without regard to age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, military status, or any other characteristic protected by applicable law.

Compass Working Capital is committed to ensuring individuals with disabilities receive the accommodations required for them to interview for a position on our team. Should you require accommodations, please contact hr@compassworkingcapital.org.

As a contractor of Boston Housing Authority, Compass also provides hiring preference to Section 3 residents. Section 3 Residency is defined as being an authorized resident of Boston Housing Authority or a “low-income resident” of the Boston Metropolitan Statistical Area, which includes Suffolk, Norfolk, Middlesex, Essex, Plymouth, Strafford (NH), and Rockingham (NH) Counties.

For the purposes of Section 3, "low-income" is defined as 80% of the Area Median Income. To learn more information about Section 3 income eligibility, please refer to the Housing and Urban Development (HUD) Website .

Job Tags

Holiday work, Full time, Temporary work, For contractors, Work experience placement, Remote job, Work from home, Flexible hours, Saturday, Afternoon shift,

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