Job Description

Community Engagement Coordinator

The Hunger Coalition builds a healthy community through access to good food and addresses the root causes of food insecurity in collaboration with key partners. We envision a community where everyone has access to good food regardless of economic circumstances, where human connections grow, and all are empowered to speak up and be heard.

THC builds leaders who embrace a growth mindset, who are self-motivated and self-disciplined, who are committed to learning and development, and who thoughtfully and creatively risk-take to innovate solutions to our community's deepest gaps. We operate in a ground-up style of leadership. Employees are encouraged to dream big and bring ideas to the table. Our community's diverse and rich experiences are centered. Managers act as coaches and advocates to help make those dreams come to life.

Job Summary

The bilingual Community Engagement Coordinator (CEC) primary role is to support participants in accessing food and connecting individuals and families to resources in our community, while learning about the challenges they face. This role requires the ability to work closely in an intimate office setting with people in crisis. The CEC maintains professional and robust relationships with partners in the community and maintains confidentiality.

The second focus of this position is to oversee recruitment and engagement of partners at multiple Bloom Programming sites including community meals, volunteer garden sessions, workshops, support groups, and other programs as a form of mental wellness. The CEC will work with the Community Education Team to develop and facilitate a suite of non-clinical, culturally relevant mental wellness engagement opportunities. The CEC reports directly to the Community Organizing Manager and will adhere to policies established by the Board of Directors as well as to the organization's goals and objectives.

The Ideal Candidate

• Has 2+ years of experience in social services, case management, or related areas.
• Is proficient in speaking and writing Spanish and English.
• Is able to deliver services with compassion, clear boundaries, and good communication skills in both languages.
• Is outgoing and comfortable engaging with community members.
• Works well with persons of varied sexual orientation, gender identity, racial, ethnic, cultural, socioeconomic backgrounds, and with individuals who are differently-abled.
• Has personal experience with food insecurity or a commitment to social community service through previous employment and/or volunteer experience.
• Is willing to embrace and work to improve a culture of diversity, equity and inclusion, which is central to our work.
• Is knowledgeable about local social service resources.
• Has experience in mindfulness techniques or emotional regulation and trauma-informed training.
• Has strong verbal communication skills, in person and via the telephone.
• Is comfortable in fast-paced, heightened situations that require crisis management.
• Is self-motivated with excellent time management skills.
• Has healthy boundaries and maintains confidentiality at all times
• Experience with CRM's, specifically Salesforce, is a plus. Is proficient in basic computer skills, email, Google Suite.

Duties & Responsibilities

• Computer experience to track and share information using digital tools, including documenting individual and community successes and challenges. Communicate regularly with HC case managers to support effective and needs-based support.
• Support twice weekly healthy food distributions by engaging participants with materials on upcoming programs, case management, and social service resource navigation.
• Support twice-weekly community meals by engaging with participants and promoting programs.
• Support seasonal programming in garden spaces by engaging with participants promoting THC programs and conducting case management/mental wellness support in the field as needed.
• Occasionally answer phones and provide assistance to participants, donors, volunteers, and other staff as needed.
• Identify and recruit participants for mental wellbeing support groups.
• Support for community events in preparation, participant education, and attending as needed.
• Collaborate with other community partners when deemed necessary (by program manager)
• Maintain a compassionate, respectful, and professional demeanor in all interactions with participants.
• Assist with problem-solving and de-escalation of situations as needed with volunteers and participants.
• Provide a calm, respectful example for all.

Benefits

The Hunger Coalition offers an attractive compensation and benefits package including competitive wages, a higher than average matched retirement savings, and abundant time off. We uphold a flexible, balanced culture of wellness so you can live your best life and also bring your A-game to work.

Full-Time Employee Benefits include

- Flexible, fun working environment

- Group health, vision, and dental insurance. We currently pay 100% of vision and health insurance premiums for staff. Staff pay the affordable dental insurance premiums. Subject to change given prices, but we will strive to remain competitive w/ coverage/costs.

- 6% matched retirement savings

- Generous paid time off which accrues to nearly 5 weeks off in the first year.

- Employee Assistance Program

- Paid time to represent leadership positions in the community

- Access to case management and grocery services

- Paid staff lunches seasonally

- Occasional access to fresh produce from our growing spaces and hot meals from our Community Kitchen

Training & Development:

The Hunger Coalition has an internal leadership development program. We uphold a coaching culture centered on goal-setting and growing your unique leadership skills in-line with our mission. Performance management is integrated into this model and is focused on regular weekly one-on-one meetings for real-time communication regarding expectations and accountability. We have a minimal focus on bi-annual or annual evaluations. Staff have access to a $250-$500 annual professional development stipend to support development.

Apply for this Role

We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. If you are doubting that you have all of the skills and qualifications outlined within this posting, we encourage you to apply anyway. You may have skills or experience that are relevant that we didn't previously consider.

In our commitment to being an equal opportunity employer, we are happy to provide reasonable accommodations for the role and within the interview process. If you require any accommodations during this process, please don't hesitate to reach out.

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