Job Description

Overview Catering Sales Manager - The Ritz-Carlton, Chicago. Recognized as the gold standard of hospitality, The Ritz-Carlton selects professionals who reflect our values. This role focuses on soliciting, capturing, planning and coordinating catering and small meetings (10 rooms or less), social and catering-only functions, while maximizing banquet space to meet and ideally exceed catering revenue goals. Responsibilities Solicit, negotiate, and book new and repeat business through outside sales calls, telemarketing, mailings, networking, and related efforts while maximizing banquet space to meet/exceed revenue goals. Execute a territorial marketing strategy to maximize revenue and meet or exceed sales goals. Plan, upsell, and detail meetings/functions with clients including space requirements, times, equipment, menus, themes/decorations, etc. Complete contracts and paperwork (e.g., banquet event orders), coordinate with hotel areas, and resolve issues to ensure quality delivery and customer satisfaction. Prepare status and period-end reports. Maintain up-to-date knowledge of corporate and hotel procedures, products, and competition to continually improve sales strategies and achieve goals. Communicate professionally and positively with guests and associates. Qualifications Education/Formal Training More than two years of post-high school education. Experience Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires thorough knowledge of catering, food and beverage, menu development and pricing; hotel policies and procedures; ability to analyze ongoing activities and make recommendations; strong negotiation and communication skills; ability to drive to outside sales calls; ability to develop marketing plans and menus. Physical Demands The physical demands described here are representative of those that must be met to perform essential functions. Reasonable accommodations may be made for individuals with disabilities. Includes hearing, vision, speech abilities; lifting/pushing/pulling up to 50 lb; bending/kneeling; mobility and continuous standing for client site inspections; occasional climbing up to 55 steps; travel for sales calls (approximately 20%). Environment & Benefits Work inside 70% of a 10-hour day; outside 30% of a 10-hour day. Medical, dental, & vision insurance; 401(k) with employer matching; health savings and flexible spending accounts; basic life and AD&D insurance; company-paid short-term disability; Employee Assistance Program; hotel and restaurant discounts. Compensation $60,000 - $75,000 annual #J-18808-Ljbffr Sage Hospitality Group

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