Job Description
As a Licensed Auto Damage Appraiser, you will be responsible for inspecting damaged vehicles, creating accurate repair estimates, and coordinating with customers, insurance adjusters, and our production team. This is a full-time, in-house position for a motivated, detail-oriented professional who thrives in a fast-paced, quality-driven environment.
Key Responsibilities
Perform thorough inspections of damaged vehicles to assess repair needs.
Prepare accurate and detailed repair estimates using CCC One.
Communicate professionally with customers, insurance representatives, and internal teams.
Negotiate and finalize estimates with insurance adjusters as needed.
Ensure all documentation complies with Massachusetts Auto Damage Appraiser licensing requirements.
Support the workflow between the estimating department and production team to ensure timely vehicle delivery.
Maintain up-to-date knowledge of repair techniques, manufacturer guidelines, and industry standards.
Qualifications
Active Massachusetts Motor Vehicle Damage Appraiser License (required).
Minimum 2 years of experience as an Auto Damage Appraiser (shop or field).
Proficiency with CCC One estimating software.
Strong knowledge of collision repair processes and insurance procedures.
Excellent communication, negotiation, and organizational skills.
Ability to work independently and as part of a team in a fast-paced environment.
Preferred Skills
I-CAR certifications or willingness to obtain.
Experience with OEM repair guidelines and DRP processes.
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